JUMP TOGorgias APIIntroductionAuthenticationRequestsErrorsPaginationLimitationsGorgias REST APIAccountThe Account objectRetrieve your accountgetCreate a settingpostList settingsgetUpdate a settingputCustomersThe Customer objectCreate a customerpostThe CustomerChannel objectDelete customersdeleteList customersgetDelete a customerdeleteRetrieve a customergetUpdate a customerputMerge two customersputSet customer dataputCustom FieldsThe CustomField objectCreate a custom fieldpostList custom fieldsgetBulk update a list of custom fieldsputRetrieve a custom fieldgetUpdate a custom fieldputEventsThe Event objectRetrieve an eventgetList eventsgetFilesThe File objectUpload filespostDownload a filegetIntegrationsThe Integration objectCreate an integrationpostList integrationsgetDelete an integrationdeleteRetrieve an integrationgetUpdate an integrationputJobsThe Job objectCreate a jobpostList jobsgetCancel a jobdeleteRetrieve a jobgetUpdate a jobputMacrosThe Macro objectCreate a macropostThe MacroAction objectList macrosgetDelete a macrodeleteRetrieve a macrogetUpdate a macroputRulesThe Rule objectCreate a rulepostList rulesgetDelete a ruledeleteRetrieve a rulegetUpdate a ruleputUpdate rules' prioritiespostSatisfaction SurveysThe SatisfactionSurvey objectCreate a surveypostList surveysgetRetrieve a surveygetUpdate a surveyputSearchSearch for resourcespostStatisticsThe Statistic objectRetrieve a statisticpostDownload a statisticpostTagsThe Tag objectCreate a tagpostDelete tagsdeleteList tagsgetDelete a tagdeleteRetrieve a taggetUpdate a tagputMerge tagsputTeamsThe Team objectCreate a teampostList teamsgetDelete a teamdeleteRetrieve a teamgetUpdate a teamputTicketsThe Ticket objectCreate a ticketpostList ticketsgetDelete a ticketdeleteRetrieve a ticketgetUpdate a ticketputAdd ticket tagspostRemove ticket tagsdeleteList ticket tagsgetSet ticket tagsputDelete ticket field valuedeleteUpdate ticket field valueputList ticket field valuesgetUpdate ticket fields valuesputTicket MessagesThe TicketMessage objectCreate a messagepostList messages of a ticketgetDelete a messagedeleteRetrieve a messagegetUpdate a messageputList messagesgetUsersThe User objectCreate a userpostList usersgetDelete a userdeleteRetrieve a usergetUpdate a userputViewsThe View objectCreate a viewpostList viewsgetDelete a viewdeleteRetrieve a viewgetUpdate a viewputList view's itemsgetSearch for view's itemsputVoice CallsThe VoiceCall objectRetrieve a voice callgetList voice callsgetVoice Call RecordingsThe VoiceCallRecording objectDelete a voice call recordingdeleteRetrieve a voice call recordinggetList voice call recordingsgetVoice Call EventsThe VoiceCallEvent objectRetrieve a voice call eventgetList voice call eventsgetWidgetsThe Widget objectCreate a widgetpostList widgetsgetDelete a widgetdeleteRetrieve a widgetgetUpdate a widgetputThe TagDecoration objectThe VoiceCallEvent objectAn event related to a voice call. VoiceCallEvent properties id integer ID of the event. type string The voice call event type. account_id integer ID of the account the event belongs to. call_id integer ID of the call for which the event happened. user_id integer ID of the agent related to the event. customer_id integer ID of the customer related to the event. created_datetime ISO 8601 datetime When the event was created. meta object Data associated to the event. VoiceCallEvent example object JSON{ "id": 123, "type": "completed-phone-call", "account_id": 234, "call_id": 345, "user_id": 456, "customer_id": 567, "created_datetime": "2023-08-31T00:00:00.000000+00:00", "meta": "{}" }
