JUMP TOGorgias APIIntroductionAuthenticationRequestsErrorsPaginationLimitationsGorgias REST APIAccountThe Account objectRetrieve your accountgetCustomersThe Customer objectCreate a customerpostThe CustomerChannel objectList customersgetDelete customersdeleteRetrieve a customergetUpdate a customerputDelete a customerdeleteMerge two customersputSet customer dataputCustom FieldsThe CustomField objectCreate a custom fieldpostList custom fieldsgetBulk update a list of custom fieldsputRetrieve a custom fieldgetUpdate a custom fieldputEventsThe Event objectList eventsgetRetrieve an eventgetFilesThe File objectUpload filespostIntegrationsThe Integration objectCreate an integrationpostList integrationsgetRetrieve an integrationgetUpdate an integrationputDelete an integrationdeleteJobsThe Job objectCreate a jobpostList jobsgetRetrieve a jobgetUpdate a jobputCancel a jobdeleteMacrosThe Macro objectCreate a macropostThe MacroAction objectList macrosgetRetrieve a macrogetUpdate a macroputDelete a macrodeleteRulesThe Rule objectCreate a rulepostList rulesgetRetrieve a rulegetUpdate a ruleputDelete a ruledeleteUpdate rules' prioritiespostSatisfaction SurveysThe SatisfactionSurvey objectCreate a surveypostList surveysgetRetrieve a surveygetUpdate a surveyputSearchSearch for resourcespostUsersThe User objectCreate a userpostList usersgetRetrieve a usergetUpdate a userputDelete a userdeleteTeamsThe Team objectCreate a teampostList teamsgetRetrieve a teamgetUpdate a teamputDelete a teamdeleteTagsThe Tag objectCreate a tagpostList tagsgetDelete tagsdeleteRetrieve a taggetUpdate a tagputDelete a tagdeleteMerge tagsputTicketsThe Ticket objectCreate a ticketpostList ticketsgetRetrieve a ticketgetUpdate a ticketputDelete a ticketdeleteAdd ticket tagspostList ticket tagsgetSet ticket tagsputRemove ticket tagsdeleteList ticket field valuesgetUpdate ticket fields valuesputUpdate ticket field valueputDelete ticket field valuedeleteTicket MessagesThe TicketMessage objectCreate a messagepostList messages of a ticketgetRetrieve a messagegetUpdate a messageputDelete a messagedeleteList messagesgetStatisticsThe Statistic objectRetrieve a statisticpostDownload a statisticpostViewsThe View objectCreate a viewpostList viewsgetRetrieve a viewgetUpdate a viewputDelete a viewdeleteList view's itemsgetSearch for view's itemsputVoice CallsThe VoiceCall objectList voice callsgetRetrieve a voice callgetVoice Call RecordingsThe VoiceCallRecording objectList voice call recordingsgetRetrieve a voice call recordinggetDelete a voice call recordingdeleteVoice Call EventsThe VoiceCallEvent objectList voice call eventsgetRetrieve a voice call eventgetWidgetsThe Widget objectCreate a widgetpostList widgetsgetRetrieve a widgetgetUpdate a widgetputDelete a widgetdeleteThe VoiceCallEvent objectAn event related to a voice call. VoiceCallEvent properties id integer ID of the event. type string The voice call event type. account_id integer ID of the account the event belongs to. call_id integer ID of the call for which the event happened. user_id integer ID of the agent related to the event. customer_id integer ID of the customer related to the event. created_datetime ISO 8601 datetime When the event was created. meta object Data associated to the event. VoiceCallEvent example object JSON{ "id": 123, "type": "completed-phone-call", "account_id": 234, "call_id": 345, "user_id": 456, "customer_id": 567, "created_datetime": "2023-08-31T00:00:00.000000+00:00", "meta": "{}" }