The VoiceCallEvent object

An event related to a voice call.

VoiceCallEvent properties

integer

ID of the event.

type

string

The voice call event type.

account_id

integer

ID of the account the event belongs to.

call_id

integer

ID of the call for which the event happened.

user_id

integer

ID of the agent related to the event.

customer_id

integer

ID of the customer related to the event.

created_datetime

ISO 8601 datetime

When the event was created.

VoiceCallEvent example object

{
  "id": 123,
  "type": "completed-phone-call",
  "account_id": 234,
  "call_id": 345,
  "user_id": 456,
  "customer_id": 567,
  "created_datetime": "2023-08-31T00:00:00.000000+00:00",
  "meta": "{}"
}