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Developer Documentation
Guides and technical documentation to help you start building integrations on Gorgias
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Building Apps
Why build on Gorgias?
Publishing to the integration page
Tutorials
Integrate with a new channel
Show 3rd-party data in tickets
Sync Gorgias with a database
Building Apps
Why build on Gorgias?
Publishing to the integration page
Tutorials
Integrate with a new channel
Show 3rd-party data in tickets
Sync Gorgias with a database
Gorgias API
Introduction
Authentication
Requests
Errors
Pagination
Limitations
Gorgias REST API
Account
The Account object
get
Retrieve your account
Customers
The Customer object
post
Create a customer
The CustomerChannel object
get
List customers
delete
Delete customers
get
Retrieve a customer
put
Update a customer
delete
Delete a customer
Events
The Event object
get
List events
get
Retrieve an event
Files
The File object
post
Upload files
Jobs
The Job object
post
Create a job
get
List jobs
get
Retrieve a job
put
Update a job
delete
Cancel a job
Macros
The Macro object
post
Create a macro
The MacroAction object
get
List macros
get
Retrieve a macro
put
Update a macro
delete
Delete a macro
Rules
The Rule object
post
Create a rule
get
List rules
get
Retrieve a rule
put
Update a rule
delete
Delete a rule
post
Update rules' priorities
Satisfaction Surveys
The SatisfactionSurvey object
post
Create a survey
get
List surveys
get
Retrieve a survey
put
Update a survey
Search
post
Search for resources
Users
The User object
post
Create a user
get
List users
delete
Delete users
get
Retrieve a user
put
Update a user
delete
Delete a user
Tags
The Tag object
post
Create a tag
get
List tags
delete
Delete tags
get
Retrieve a tag
put
Update a tag
delete
Delete a tag
put
Merge tags
Tickets
The Ticket object
post
Create a ticket
get
List tickets
get
Retrieve a ticket
put
Update a ticket
delete
Delete a ticket
Ticket Messages
The TicketMessage object
post
Create a message
get
List messages
get
Retrieve a message
put
Update a message
delete
Delete a message
Statistics
The Statistic object
post
Retrieve a statistic
post
Download a statistic
Views
The View object
post
Create a view
get
List views
get
Retrieve a view
put
Update a view
delete
Delete a view
get
List view's items
put
Search for view's items
Start Building on Gorgias Today
Building Apps
Why build on Gorgias?
Publishing to the integration page
Tutorials
Integrate with a new channel
Show 3rd-party data in tickets
Sync Gorgias with a database