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Developer Documentation
Guides and technical documentation to help you start building integrations on Gorgias
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Introduction
Why build on Gorgias?
Publishing an app
Building Apps
Application Types
Authentication types
OAuth2 apps
OAuth2 Scopes
Tutorials
Integrate with a new channel
Show 3rd-party data in tickets
Sync Gorgias with a database
Create integrations and widgets
Introduction
Why build on Gorgias?
Publishing an app
Building Apps
Application Types
Authentication types
OAuth2 apps
OAuth2 Scopes
Tutorials
Integrate with a new channel
Show 3rd-party data in tickets
Sync Gorgias with a database
Create integrations and widgets
Gorgias API
Introduction
Authentication
Requests
Errors
Pagination
Limitations
Gorgias REST API
Account
The Account object
get
Retrieve your account
Customers
The Customer object
post
Create a customer
The CustomerChannel object
get
List customers
delete
Delete customers
get
Retrieve a customer
put
Update a customer
delete
Delete a customer
Events
The Event object
get
List events
get
Retrieve an event
Files
The File object
post
Upload files
Integrations
The Integration object
post
Create an integration
get
List integrations
get
Retrieve an integration
put
Update a integration
delete
Delete an integration
Jobs
The Job object
post
Create a job
get
List jobs
get
Retrieve a job
put
Update a job
delete
Cancel a job
Macros
The Macro object
post
Create a macro
The MacroAction object
get
List macros
get
Retrieve a macro
put
Update a macro
delete
Delete a macro
Rules
The Rule object
post
Create a rule
get
List rules
get
Retrieve a rule
put
Update a rule
delete
Delete a rule
post
Update rules' priorities
Satisfaction Surveys
The SatisfactionSurvey object
post
Create a survey
get
List surveys
get
Retrieve a survey
put
Update a survey
Search
post
Search for resources
Users
The User object
post
Create a user
get
List users
delete
Delete users
get
Retrieve a user
put
Update a user
delete
Delete a user
Tags
The Tag object
post
Create a tag
get
List tags
delete
Delete tags
get
Retrieve a tag
put
Update a tag
delete
Delete a tag
put
Merge tags
Tickets
The Ticket object
post
Create a ticket
get
List tickets
get
Retrieve a ticket
put
Update a ticket
delete
Delete a ticket
Ticket Messages
The TicketMessage object
post
Create a message
get
List messages
get
Retrieve a message
put
Update a message
delete
Delete a message
Statistics
The Statistic object
post
Retrieve a statistic
post
Download a statistic
Views
The View object
post
Create a view
get
List views
get
Retrieve a view
put
Update a view
delete
Delete a view
get
List view's items
put
Search for view's items
Widgets
The Widget object
post
Create a widget
get
List widgets
get
Retrieve a widget
put
Update a widget
delete
Delete a widget
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Start Building on Gorgias Today
Introduction
Why build on Gorgias?
Publishing an app
Building Apps
Application Types
Authentication types
OAuth2 apps
Tutorials
Integrate with a new channel
Show 3rd-party data in tickets
Sync Gorgias with a database
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