The MacroAction object

A MacroAction is a single operation that can be applied to a ticket. An action can only be part of a macro.

MacroAction properties

object

Parameters of the action. These parameters vary according to the name of the action.

string

Description of what the action does.

string

The name of the action.

string

The title of the action.

string

The type of action.

MacroAction example object

{
  "arguments": {
    "tags": "question, order-status"
  },
  "name": "addTags",
  "title": "Add tags",
  "type": "user"
}