Update a survey

put

https://{domain}.gorgias.com/api/satisfaction-surveys/{id}

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Path Params

integer

required

The ID of the survey to update.

Body Params

body_text

string | null

The comment sent by the customer.

created_datetime

date-time | null

When the survey was created.

customer_id

integer

The ID of the customer who filled the survey.

meta

object | null

Data associated with the satisfaction survey. You can use this parameter to store structured information (key-value data) about the satisfaction survey. This field is not used by Gorgias.

score

integer | null

1 to 5

The level of satisfaction. Scores range from 1 to 5.

scored_datetime

date-time | null

When the survey was filled by the customer.

sent_datetime

date-time | null

When the survey was sent. If is not set it means that it was not sent yet.

should_send_datetime

date-time | null

When the survey should be sent. If not set then the survey will not be sent by Gorgias.

ticket_id

integer

The ID of the ticket the survey is associated with.

Response

Language

Credentials

Basic

base64

URL

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Response

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application/json

202The updated survey.