Base API URL
Make sure that all your requests are made against your Gorgias domain. If your Gorgias domain is green-garden, your base API URL is: https://green-garden.gorgias.com/api/. E.g: to fetch the details of your account, you will query: GET https://green-garden.gorgias.com/api/account/
Partially updating objects
When performing updates on objects (e.g: updating a ticket, a customer), you don't have to send all its attributes. Just send the attributes you want to modify. This will prevent overriding some other attributes in the case the data you fetched were outdated.