The CustomerChannel object

CustomerChannel example object

{
  "id": 49182,
  "address": "[email protected]",
  "created_datetime": "2020-02-12T12:34:21.918927",
  "deleted_datetime": null,
  "preferred": true,
  "type": "email",
  "updated_datetime": "2020-04-11T11:10:01.182493"
}

A customer channel represents a way to communicate with a customer on a specific channel (email, phone, Facebook, etc..).A customer can have several channels (2 email addresses, 1 phone numbers, 1 chat user ID, etc...).

CustomerChannel properties

integer int32

ID of the customer channel.
string

Address of the customer channel. Depending on the type it can be an email address, a phone number, a Facebook user ID, etc...
string ISO 8601 datetime

When the customer channel was created.
object
None
string ISO 8601 datetime

When the customer channel was deleted.
boolean

Whether this is the preferred (primary) channel to contact this customer.
string

Type of the customer channel.
string ISO 8601 datetime

When the customer channel was last updated.