List tickets

get

https://{domain}.gorgias.com/api/tickets

List tickets, paginated and ordered by the attribute of the given view.

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Query Params

order_by

string

enum

Defaults to created_datetime:desc

Attribute used to order tickets.

Allowed:

cursor

string

Value indicating your position in the list of all tickets. If omitted, the first tickets of the list will be returned.

customer_id

integer

≥ 1

The ID of a customer used to select their tickets.

trashed

boolean

Defaults to true

Whether to include trashed tickets in the response.

external_id

string

ID of the ticket in a foreign system you're looking for.

limit

integer

1 to 100

Defaults to 30

Maximum number of tickets to return.

view_id

integer

≥ 1

The ID of a view used to select tickets matching the filters of this one.

rule_id

integer

≥ 1

The ID of a rule used to select tickets matching the filters of this one.

ticket_ids

array of integers

length between 1 and 100

Defaults to

The IDs of tickets to select.

Ticket Ids

Response

Language

Credentials

Basic

base64

URL

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Response

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application/json

200A list of tickets.