Gorgias' HTTP integration can also be used to send Gorgias information to third-party applications such as Google sheets. This tutorial will show how to set up an HTTP integration to automatically populate a database.
In Gorgias, explore the Ticket object in our API reference documentation to determine what information you want to send to the database.
Visit the third-party application's developer documentation to find the correct endpoint, HTTP Method, headers (including authentication credentials), and the Request Body to append or change a spreadsheet.
You will find a post request that is likely similar to the following one:
On Gorgias, go to the HTTP Integration page: Gorgias* -> Settings -> Integrations -> HTTP Integrations**.
Add the URL, HTTP Method, and headers (including authentication credentials) from the third-party application's developer documentation as well as the request body from the previous step.
Now, your database should start syncing with your Gorgias account.
Updated about a year ago