Private vs. Public App

Understand the difference between the two types and decide which one better fits your goals.

Before you start creating your first Gorgias app you need to choose between two types of apps:

🔐 Private apps

These apps should be used if you plan to access only your own Gorgias account data.

  • You don't need to follow any special process to create a private app.
  • For the authentication method, you can use Access Tokens.

👥 Public apps

These apps are published in our App Store and are available to thousands of shop owners.

  • You need to follow a specific process which includes a review from the Gorgias team.

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Public app authentication can be done only via OAuth2 for which you will need to register on our Developer portal.


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