improved

More granular OAuth scopes now available

Changes

deprecated

Stricter ticket messages validation

The validation of our ticket and ticket message endpoints will be more strict. When creating or updating tickets or ticket messages, we will enforce a new set of rules on ticket messages:

deprecated

Customers won't be accessible anymore via the /users endpoints on October 25, 2022

We've decided to postpone the initial date of the API breaking change we were supposed to apply on August 1, 2022 regarding the Users API endpoints: Customers won't be accessible anymore via the /users endpoints on 2022-08-01.
The new release date is Oct 25, 2022. Before this date, we will perform a series of brownouts in an attempt to warn third-party developers who still haven't migrated their apps about this upcoming breaking change.

deprecated

Customers won't be accessible anymore via the /users endpoints on 2022-08-01

Starting from August 1, 2022:

deprecated

Users' passwords will not be accepted anymore to authenticate requests

Changes

added

Added cursor-based pagination to the "List events" endpoint

Changes