Discussions
Chat Audience Based on Customer Tags
about 1 month ago by Michael Laniak
Hello,
The ability to engage chat with customers is extremely limited. There are only two options: Current URL and Time Spent on Page.
Is it possible to customize new options to automatically engage chat. Ideally, we could leverage customer tags from Shopify, since they are already pulled into Gorgias. What about additional options?
Thank you,
Michael