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I am getting an error "Attempt to decode JSON with unexpected mimetype: text/html; charset=utf-8', url=URL('https://xxxxx.gorgias.com/api/messages?limit=100&order_by=created_datetime:desc&ticket_id=57587433')"

I am pulling a certain load of data from the API, I have been getting this error once in a while, can someone explain why this keeps happening to me?