Discussions
What event is triggered when deleting a ticket from gorgias platform?
over 1 year ago by Junsheng Wu
When support agent manually deletes a ticket on gorgias platform, does the action trigger Ticket updated
event?
I am asking this question because I am configuring HTTP integration
, there are 3 events listed below can trigger a HTTP request and we expect to close a support session in our system when the ticket is deleted:
- Ticket created
- Ticket updated
- Ticket message created
Thanks,
Junsheng