Discussions

Ask a Question
Back to All

What event is triggered when deleting a ticket from gorgias platform?

When support agent manually deletes a ticket on gorgias platform, does the action trigger Ticket updated event?

I am asking this question because I am configuring HTTP integration, there are 3 events listed below can trigger a HTTP request and we expect to close a support session in our system when the ticket is deleted:

  • Ticket created
  • Ticket updated
  • Ticket message created

Thanks,
Junsheng